At Swept Away Cleaning, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights regarding your personal data. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

Personal Information:
When you use our website, request a service, or contact us, we may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (e.g., credit card details)
• Service preferences (e.g., cleaning needs, schedule)
• Any other information you voluntarily provide to us

Non-Personal Information:
In addition to personal information, we may collect non-personal information when you visit our website, including but not limited to:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of your visit
• Referring URL
  This non-personal information is used for analyzing website performance and improving user experience.

2. How We Use Your Information

To Provide Our Services:
We use your personal information to deliver the cleaning services you request. This includes scheduling appointments, processing payments, and communicating with you about your service.

To Improve Our Website and Services:
We use non-personal information to monitor and analyze how our website is used, which allows us to improve the design and functionality of our site, enhance user experience, and troubleshoot any issues. This data also helps us develop new features and services.

To Send Marketing Communications (with Your Consent):
We may use your email address or phone number to send you promotional offers, updates about new services, and other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.

To Process Payments:
We may use your payment information (such as credit card details) to process payments for services rendered. All payment transactions are processed securely using industry-standard encryption technology.

3. How We Protect Your Information

We take the security of your personal information very seriously. Swept Away Cleaning implements a variety of security measures to ensure your information is protected, including:

• Data Encryption: We use SSL (Secure Sockets Layer) encryption to secure your sensitive information during transmission.
• Secure Payment Processing: Payments are processed through secure, third-party payment gateways that comply with the latest security standards (e.g., PCI DSS).
• Access Controls: Only authorized personnel have access to your personal information, and we limit access based on the role of each individual within our company.

While we take all reasonable steps to protect your information, please note that no method of online data transmission is completely secure. We cannot guarantee the absolute security of your data, but we will do everything within our power to keep it protected.

4. Sharing Your Information

Third-Party Service Providers:
We may share your personal information with third-party service providers who assist us in operating our business, providing our services, and processing payments. These third-party providers are required to protect your information and are not allowed to use it for any other purpose. Examples of third-party service providers include payment processors, email marketing platforms, and cleaning product suppliers.

Legal Compliance:
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect the rights or safety of Swept Away Cleaning, or defend against legal claims.

Business Transfers:
In the event that Swept Away Cleaning undergoes a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change through a prominent notice on our website, and your information will continue to be protected under this Privacy Policy unless otherwise specified.

5. Cookies and Tracking Technologies

Cookies:
Our website uses cookies, which are small text files placed on your device, to improve your experience and track website activity. Cookies allow us to:

• Remember your preferences and settings
• Improve the functionality and user experience of our website
• Analyze website traffic and performance

You can control cookie settings through your browser, including the ability to disable cookies or receive alerts when cookies are being used. Please note that disabling cookies may affect your experience on our website.

Tracking Technologies:
In addition to cookies, we may use other tracking technologies such as web beacons, pixel tags, and analytics tools to monitor website activity, analyze user behavior, and improve our services. These technologies help us measure the effectiveness of our marketing campaigns and understand how visitors interact with our site.

6. Your Rights and Choices

Access to Your Information:
You have the right to request access to the personal information we hold about you. You can review, update, or correct any inaccuracies in your data by contacting us directly.

Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails from us, you can opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

Delete Your Information:
You have the right to request that we delete your personal information, subject to certain exceptions required by law. Please note that deleting your information may affect our ability to provide you with services.

Data Portability:
If you would like to receive a copy of your personal data in a commonly used, machine-readable format, please contact us, and we will provide you with the requested information within a reasonable time frame.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We do not control or assume responsibility for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit to understand how your information is handled.

8. Children’s Privacy

Swept Away Cleaning does not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Swept Away Cleaning
4203 E. 54th St.
Maywood, CA 90270
Phone: (424) 677-1622
Email: hello@thesweptawaycleaning.com

We are committed to addressing your concerns and ensuring your privacy is protected.